Microsoft Dynamics 365 Fundamentals (CRM) (MB-910) – Virtual (English) Save as favorite Share this page Print Duration 1 dag Price € 725,- 8,9 Reviews 1000+ reviews Location virtueel Schedule Planning ophalen... Classroom klassikaal Enroll More information Download brochure We offer you a free Microsoft exam voucher This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs. Objectives After completing this course, students will be able to: Describe the capabilities and functionality of Dynamics 365 Marketing Describe the capabilities and functionality of Dynamics 365 Sales Describe the capabilities and functionality of Dynamics 365 Customer Service Describe the capabilities and functionality of Dynamics 365 Field Service Describe the core capabilities of Dynamics 365 customer engagement apps Target audience People in different roles and at various stages in their careers can benefit from this fundamentals course. This includes IT professionals, business stakeholders and others who want to be exposed to the customer engagement capabilities of Dynamics 365 as well as students, recent graduates and people changing careers who want to leverage Dynamics 365 to move to the next level. Requirements This course is presented in English. As such a good understanding of English is required. Learners should have a fundamental understanding of customer engagement principles and business operations. An understanding of cloud computing is helpful, but isn’t necessary. Details This course is online.This course is presented in English. Persoonlijk advies? Adnan Nekic accountmanager T. 026 - 791 10 67 E. a.nekic@vijfhart.nl Topics Module 1: Examine the core capabilities of Microsoft Dynamics 365 customer engagement apps Module 2: Learn the fundamentals of Dynamics 365 Marketing Module 3: Learn the fundamentals of Dynamics 365 Sales Module 4: Learn the Fundamentals of Dynamics 365 Customer Service Module 5: Learn the Fundamentals of Dynamics 365 Field Service Schedule & Price * * This course event is guaranteed to run. *Een cursus met valt onder de actie Summer Academy. All prices are exclusive of VAT. Meer informatie over incompany of maatwerk Cursus: Microsoft Dynamics 365 Fundamentals (CRM) (MB-910) - Virtual (English) Vul onderstaand formulier in en je ontvangt meer informatie over de incompany- en maatwerkmogelijkheden van deze cursus. [contact-form-7 404 "Niet gevonden"] We are happy to help you. Please fill in the request form below and you will receive the requested information as soon as possible. Request quote Download brochure Request information Type of training Group training at the location of your choiceCustomized training to meet your specific goals Agree to follow-up and privacy conditionsI accept the privacy policy Akkoord met opvolging en privacyvoorwaardenI accept theprivacy policy Akkoord met opvolging en privacyvoorwaardenI accept theprivacy policy Related courses Designing and Implementing Microsoft DevOps solutions (AZ-400) (English) Designing Microsoft Azure Infrastructure Solutions (AZ-305) (English) Microsoft Azure Administrator (AZ-104) (English) Microsoft Azure Security Technologies (AZ-500) (English) AWS Security Essentials (English) AWS Technical Essentials (English) AWS Cloud Practitioner Essentials (English) Architecting on AWS (English) Developing on AWS (English) AWS Cloud Practitioner Essentials (English) Tags: English courseMicrosoftMicrosoft Dynamics 365Microsoft development & beheerOnline cursusVirtuele training Share: Share Share Share Share